Now Hiring: Intermodal Dispatcher - Greer, South Carolina
My client is seeking an experienced Intermodal Dispatcher in Greer, South Carolina. This role requires 3-5 years of dispatching experience with a strong background in intermodal operations. The ideal candidate is motivated, career-driven, and tech-savvy, with the ability to quickly adapt to new systems. Applicants must currently work in the industry and be located in South Carolina (or within 20 miles).
Position Overview:
The dispatcher will be responsible for coordinating daily and weekly driver schedules, ensuring efficient freight coverage while maintaining cost-effectiveness. This role involves communicating appointment schedules, coordinating across multiple locations, and supporting drivers with equipment issues, rail billing, and other operational needs.
Key Responsibilities:
- Use independent judgment and discretion to manage customer requests, schedule appointments, and assign loads to drivers for road, local, and city runs while maintaining A-to-B dispatching.
- Process and complete dispatch records in SWS, ensuring accuracy from daily driver paperwork on completed runs.
- Address driver service failures, with the authority to issue verbal or written corrective actions, and escalate issues to the Manager or Cargo Specialist as needed.
- Apply and communicate additional charges to customer service when applicable.
- Track and maintain yard reports, MDR, CNI, and Divisional Pool for operational efficiency.
- Request rail billing and ensure all necessary documentation is completed.
- Process ATP's and Non-Productive Pay, while reviewing preliminary payroll for accuracy.
- Monitor and oversee driver HOS (Hours of Service) and ELD (Electronic Logging Device) updates.
- Manage roadside repairs, ensuring minimal downtime for drivers.
- Oversee and coordinate Rail/Port pin management, reservations, and Last Free Day (LFD) tracking.
- Operate with a sense of urgency, effectively handling high-pressure, fast-paced environments while ensuring smooth dispatch operations.
Required Skills & Qualifications:
- 3-5 years of intermodal dispatching experience (preferred).
- Strong data entry, communication, and organizational skills.
- Proficiency in dispatch systems and logistics software.
- Ability to multi-task and problem-solve effectively.
Reporting & Coordination:
- Reports to: Operations Manager
- Coordinates with: Drivers, Owner-Operators
This is an excellent opportunity for a highly organized and driven professional looking to advance their career in intermodal logistics. If you meet the qualifications and are ready for a challenging yet rewarding role, apply today.