Job Description We are seeking an experienced Intermediate Systems Analyst with expertise in PowerShell scripting, Microsoft 365 administration, and a broad knowledge of other technologies. The ideal candidate will be responsible for automating administrative tasks, managing M365 services, integrating various systems, providing advanced technical support, and ensuring security protocols are maintained. This position requires interaction with customers and co-workers on a regular basis. On-Call and after standard hours work will happen with this position.
Duties: - Evaluates current IT systems, including hardware, software, and network features.
- Communicate with management and employees to determine system requirements.
- Plans new systems that address any issues with the current systems.
- Prepares cost-benefit analysis reports for all proposed upgrades.
- Collaborate with the IT team to implement a plan.
- Tests the new systems to validate it is working as expected. Resolves issues and ensures solutions are viable and consistent.
- Assists with creating training processes and documentation to teach others how to use new systems.
- Assists with creating system guidelines and manuals.
- Conducts reviews of the system and generates reports on efficiencies and improvement areas and presents to management.
- Keeps up to date with the latest developments in information systems.
- May ensure all budget and timeline constraints are met.
- Develop, maintain, and optimize PowerShell scripts for automation of administrative tasks and system management.
- Manage and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Integrate various technologies and platforms to ensure seamless operation and interoperability.
- Provide advanced technical support and troubleshooting for IT systems and applications.
- Implement and maintain security protocols and best practices to protect company data and systems.
- Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
- Performs various duties as needed to successfully fulfill the function of the position.
The position will office in OKC with a hybrid work model option for experienced candidates. Job Requirements Required education: Bachelor's degree,
AND: - 24 months experience as a Systems Analyst or similar experience.
Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 72 months related experience.
Skills: - Advanced Knowledge of PowerShell
- Advanced Knowledge of Microsoft 365
- Knowledge of Microsoft Azure
- Solid understanding of enterprise technologies and how they work together.
- Ability to communicate verbally and in writing.
- Ability to work independently and as a team member.
Working Conditions: - Physical:
- Sit for prolonged periods.
- Ability to engage in repetitive motion.
- Manual dexterity.
- Communicate effectively and listen.
- Environmental:
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.