We're Hiring: Intake Specialist - Personal Injury Law Firm
Are you a compassionate and detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced legal environment? If so, we want YOU to join our personal injury law firm.
About the Role:
As an Intake Specialist, you will be the first point of contact for potential clients who have been injured and need legal assistance. You will play a critical role in assessing case viability, gathering essential details, and ensuring a seamless intake process.
Responsibilities:
️ Answer and screen inbound calls from potential clients
️ Conduct thorough intake interviews to gather critical case information
️ Assess potential cases and determine eligibility based on firm criteria
️ Maintain accurate and organized client records in the case management system
️ Coordinate follow-ups and schedule consultations with attorneys
️ Provide a compassionate and professional client experience
What We're Looking For:
Experience in a law firm or customer service role (personal injury experience is a plus)
Strong communication and active listening skills
Ability to multitask and work efficiently under pressure
Excellent attention to detail and organizational skills
Bilingual (Spanish/English) is a huge plus
Why Join Our Firm?
Competitive pay and benefits package
Growth opportunities within the firm
Supportive and collaborative team environment
The chance to make a real impact on the lives of injured clients