Are you a highly organized and detail-oriented professional with excellent communication skills? Join our team as an Intake Coordinator and play a crucial role in providing exceptional client service at Sekou Clarke Law Group.
Key Responsibilities:- Serve as the first point of contact for potential clients, handling inquiries via phone, email, and in person.
- Conduct initial client intake, gather relevant case details, and assess service needs.
- Schedule consultations and maintain accurate records of client interactions.
- Ensure all necessary documentation is collected and completed before attorney review.
- Provide general information about the firm's services while maintaining confidentiality and professionalism.
- Collaborate with attorneys and legal staff to ensure a seamless intake process.
- Follow up with potential clients to confirm next steps in their legal process.
Qualifications:- Previous experience in a legal, medical, or customer service setting preferred.
- Strong verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to handle sensitive information with discretion.
- Bilingual (English/Spanish) preferred but not required.