Intake Coordinator

West Jefferson, North Carolina

Medical Services of America
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Medi Home Health and Hospice Agency, a division of Medical Services of America, Inc., currently seeks experienced Full-Time Intake Coordinator in West Jefferson (Ashe), NC.

This person will be responsible for receiving referrals and scheduling patient care personnel as needed.

Obtains all pertinent information regarding insurance of patient (address, phone number, exhaustion of benefits, eligibility, etc.).

Checks the Electronic Medical Record (EMR) system to verify whether or not the patient was a previous patient.

Creates and updates patients' assignment screen.

Updates and/or changes patient status as necessary (pending payer verification, ready for scheduling, etc.).

Qualifications and Skills

One year of experience in the health care industry preferably home care.

Previous customer service and data entry experience preferred.

MSA offers competitive pay and excellent benefits:

Generous paid time off

Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)

Company paid employee life insurance

401(k) retirement with a generous company match

Opportunities for advancement

Many other great benefits

We are an Equal Opportunity Employer

To learn more, visit us online at

Job Type: Full-time

Date Posted: 11 May 2025
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