Intake Assistant

Reception & Intake Assistant Job description

The Derrick Law Firm is seeking a Reception & Intake Assistant to join the firm in our new Columbia office. This role will focus on helping the firm deliver excellent client service by welcoming our visitors, greeting our callers and assisting our operations departments.

Direct Responsibilities include but are not limited to:

• Answering incoming calls and greeting in-office guests in a way that ensures every person feels like family;
• Providing hospitality to in-office guests, including beverages, meeting and event spaces and related technology;
• Maintaining the reception and meeting spaces of our facility to ensure cleanliness, tidiness, safety and availability of supplies;
• In coordination with the Intake Manager, participating in communications with potential clients, existing clients and Attorneys to send and receive contracts, questionnaires and other communications;
• Overseeing the opening, closing and disposition of files in the Columbia/Greenville office;
• Collaborating with operations colleagues to provide administrative and project support that will be required from time to time.

Other desired skills include:

• Resourceful and high-energy with a genuine enthusiasm for representing the firm;
• Bi-lingual (Spanish) is a plus but not required;
• Previous experience in intake or case management roles is a plus but not required;
• A comfort level with basic office equipment and the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint);
• Ability to work in an environment with shifting priorities and adapt accordingly;
• Highly organized with a meticulous attention to detail;
• Excellent verbal and written communication skills, as the role requires professional communication inside and outside the firm.

Compensation will be $35,000.00. The Derrick Law Firm offers a full benefits package, including PTO, health insurance, long- and short-term disability insurance, a bonus program and 401k matching. Please be sure to include a cover letter with your resume.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Law office: 2 years (Preferred)

Ability to Relocate:

• Columbia, SC 29201: Relocate before starting work (Required)
• Greenville, SC 29601: Relocate before starting work (Required)

Work Location: In person