Insurance Verification Specialist & Front Desk Support - Join East Liberty Family Health Care Center.
Looking to make a meaningful impact in healthcare? East Liberty Family Health Care Center, a Federally Qualified Health Center (FQHC), is searching for a dedicated Insurance Verification Specialist who will also serve as a front desk backup to ensure exceptional patient care.
Your Role:
Verify primary and secondary insurance carriers for patients
Connect with patients to update coverage details and coordinate benefits
Calculate co-insurance and co-payment amounts accurately
Support non-insured patients by offering our sliding fee scale options
As a Front Desk Backup, You'll Also:
Greet patients and visitors with warmth and professionalism
Assist patients in person, over the phone, and via digital communication
Explain clinic procedures, appointment schedules, and patient rights
Schedule and confirm appointments using Electronic Health Records (EHR) systems
Handle cancellations and rescheduling while optimizing efficiency
Verify demographic and insurance information at check-in
Assist patients with forms, offering translation when necessary
Collect co-pays, sliding-scale payments, and other fees
Collaborate closely with clinical and administrative teams for seamless patient care
Stay informed about community resources to better assist patients
Why You'll Love Working Here:
- Help provide accessible, high-quality healthcare to the community
- Work in a compassionate, mission-driven environment
- Develop professionally with ongoing training on FQHC policies, cultural competency, and patient-centered care
East Liberty Family Health Care Center - Where Care Meets Community.
Apply Today & Be Part of Our Mission.