Insurance Customer Support Specialist Salary: $23.33 per hour / $47,009.95 annually At GEICO, we believe that our success comes from our exceptional team of talented individuals. If you are someone who thrives on solving problems and enjoys assisting others, you could be an ideal candidate to advance your career with us. We're searching for dedicated Customer Service Professionals to join our team in Fredericksburg, VA. In this role, you will be the first point of contact for our valued policyholders, addressing their billing inquiries, implementing policy changes, and offering personalized recommendations. If you are passionate about delivering outstanding service and enjoy helping others, we want to hear from you.
Why Choose GEICO? Associates often experience a 10% increase in base salary within the first year, with top performers seeing increases of up to 15%.
Qualifications & Skills: - Proven experience in providing exceptional customer service that enhances satisfaction and trust.
- Strong communication skills, with a focus on listening and empathy.
- Able to thrive in a dynamic, fast-paced call center environment.
- Willingness to learn and adapt to new skills quickly.
- Open to constructive feedback to support your ongoing performance and professional growth.
- Competent computer skills and the ability to multi-task.
- High school diploma or equivalent required.
Benefits: As part of our team, you will have access to our comprehensive Total Rewards Program to support your financial and health needs, which includes:
- Premier Medical, Dental, and Vision Insurance with no waiting period.
- Paid Vacation, Sick Leave, and Parental Leave.
- 401(k) Plan.
- Tuition Assistance.
- Paid Training and Licensing.
Note: Benefits may vary by location and eligibility requirements may include length of service.
We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law. GEICO values a workplace free from discrimination and harassment and expects every team member to contribute to a respectful and inclusive work environment.