Hybrid Winston-Salem, NC Full-Time Join a team with deep roots and strong values.
Mountcastle Insurance, a trusted name in North Carolina since 1890, is seeking an
Account Manager to help us continue delivering top-tier service to our insurance clients. If you're relationship-focused, detail-oriented, and ready to grow your insurance career, we'd love to meet you. This role offers a competitive base salary with
unlimited commission potential-your earning power is in your hands.
What You'll Do - Serve as the main point of contact for clients-handling policy updates, quotes, claims assistance, and renewals.
- Educate and advise clients on coverage options that fit their needs and budgets.
- Onboard new clients from start to finish: gather data, quote, bind, and handle cancellations or transitions.
- Proactively review policies, recommend coverage changes, and round out accounts.
- Resolve service issues quickly and professionally, ensuring client satisfaction at every step.
- Maintain thorough records of all client interactions in our agency management system.
What You Bring - Active North Carolina Property & Casualty License
- 2+ years of experience in a personal lines account management role
- Strong communication skills-friendly, clear, and confident
- Organized, detail-focused, and able to juggle multiple tasks with ease
- Familiarity with AMS360 preferred
Perks & Benefits - Bonus opportunities
- Generous commission plan
- Hybrid work schedule
- Paid holidays, vacation, and personal time
- Health, Dental & Vision Insurance
- 401(k) with company match
- Ongoing education & professional development