Instrument Product Coordinator Location: Ann Arbor, MI (On-site)
Company: Shar Music
Industry: Musical Instruments (Strings)
Are you a string player with a passion for the tools of your trade? Shar Music, a leader in the world of string instruments and accessories, is looking for a Instrument Product Coordinator to help us shape the future of the products musicians rely on.
In this unique and hands-on role, your knowledge of stringed instruments-violin, viola, cello, or bass-will directly impact how we develop, improve, and present our products. Whether it's testing bows and strings, evaluating the design of a new case, or helping the sales team understand product benefits, your insight as a player will be essential.
You'll also work closely with marketing and product teams to write compelling product descriptions, train staff, gather feedback from customers, and support new product initiatives-all while staying tuned in to the latest trends in the string world.
What You'll Do - Evaluate and test products with a musician's perspective-assessing tonal qualities, ergonomics, and overall performance
- Assist the sales team by sharing product knowledge and helping demonstrate key features
- Write clear, accurate, and engaging product descriptions for the website and marketing materials
- Conduct market research to identify trends and competitor offerings
- Collaborate with marketing and sales teams to align product strategies with customer needs
- Provide training to internal staff to deepen their understanding of the products
- Support product launches, sales promotions, and events
- Gather and communicate customer feedback to help improve our product offerings
- Maintain detailed documentation on product performance, updates, and internal feedback
What You Bring - Playing experience with string instruments (violin, viola, cello, or bass) is required
- High school diploma or equivalent (required); Associate's degree in Business, Marketing, or a related field (preferred)
- Strong written and verbal communication skills
- A collaborative, detail-oriented, and adaptable mindset
- Ability to manage multiple projects and shift priorities as needed
- Interest in product design, innovation, and solving customer pain points
- Foundational knowledge of the product development lifecycle or a willingness to learn
- Experience with NetSuite is a plus
Why Join Shar Music? - Company-paid medical, dental, and vision insurance
- Company-sponsored retirement plan
- Paid time off
- A chance to work in a creative, music-driven environment with a tangible impact on the products musicians use every day