Installer (Switch Technician/VIST) with Security Clearance

Recro, a Certified Small Business, helps federal agencies achieve their goals through IT infrastructure, cybersecurity, DevOps, cloud services, and digital transformation. We prioritize innovation, employee growth, and a collaborative work environment, guided by our core value - to make a difference. Currently, Recro is seeking a motivated, career and customer oriented Network and Telephony Specialist , to join our team in Herndon, VA. Clearance TS/SCI (FS Poly) Responsibilities: Offer continued support to customers for troubleshooting and assisting with advanced features or issues related to the voice communication system to include but not limited to, assigning phone numbers, phone templates, voicemail, line appearances, call forwarding and other issues they may have. Provide technical support to end-users in the field and other IT staff in troubleshooting voice- related issues. Escalate complex problems to higher-level engineers or vendors when necessary. Performing high quality installations and troubleshooting a variety of telephones, running and terminating cables to voice switch equipment. Dressing cabling appropriately according to industry and Sponsor standards. Mounting voice and network equipment in racks, running and connecting both power and service cabling as appropriate. Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects. Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. - 6:00 p.m. Qualifications: Bachelor's Degree and 4 years of experiences, or a combination of education and work experience equivalent to 8 years. Experience installing and troubleshooting telephone instruments and media gateways on the Sponsors classified and unclassified networks. Experience with configuring and troubleshooting telephony hardware, including IP phones, voice gateways, PBX systems, and voice servers. Understanding of call routing, dial plans, call forwarding, and voicemail systems configuration. Experience in a variety of cabling areas including 110 type cross connections, RJ45 patch panels, wire wrap terminals, copper cable terminations, DSX Panel T-1 cabling, fiber terminations. Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists. Preferred Qualifications: Experience with implementation on the Sponsor's new unclassified network LAN infrastructure. Related work experience in IT hardware and cabling installation. Experience in managing multiple installations or upgrades simultaneously, meeting deadlines, and coordinating resources effectively. Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information. Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job Physical Requirements: Must be able to remain in a stationary position 50%. Must be able to move/traverse within and between buildings and offices. Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces. Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Must be able to move Audio/Visual or Computer equipment weighing 50 pounds or more, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment. Benefits at Recro 100% paid medical, dental, and vision 401k - 6% matching and 401k profit sharing PTO - 120 Hours Federal Holidays Education and Tuition Reimbursements Wellness Benefits A lot of cool gear. Working at Recro A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place. A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world. A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work. A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.