Installation Supervisor

Job Description

GENERAL SUMMARY:
The Installation Supervisor plans, coordinates, and assists in cabinet and stock control installations for new and established accounts. The Installation Supervisor also relocates and repairs existing installations by coordinating with Territory Sales Managers.

Approximate area this position will cover:
North - Canadian Border
South - Allentown, PA
East - Albany, NY
West - Buffalo, NY

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Hires, trains team on all aspects of installations/revisions (fixtures, product and accessories), evaluates, and maintains the appropriate number of part-time crew members to assist in installations and revisions.

• Uses provided documents to determine the schedule for work and establish manpower requirements based on guidelines.

• Prior to the revision, compiles documents provided by WHQ and the Territory Sales Manager to review the work required.

• Communicate with the Territory Sales Manager on the day of the installation for final instructions, questions, or last minute changes.

• Oversee all aspects of the installation- fixtures, accessories, revisions, signage and product

• Upon completion of installation or revision, completes the appropriate documentation.

• Provides information on workload, number of revisions, and other information at District Manager's request.

• Keeps an inventory of the most used parts and accessories for set-ups.

• Maintains a set of tools to be used for installations.

• Informs the store manager, security, or other appropriate store personnel upon entering the store.

• Ensures each installation is set-up according to instructions and diagram.

• Submits weekly expense reports.

• Provides feedback on problems involving fixtures and/or their shipment through the established channels.

• Maintains a fully functioning, company-supplied vehicle. Makes arrangements for routine maintenance at prescribed intervals. AG assigned van is for business use only

• Performs other duties as assigned by the District Manager.

PHYSICAL DEMANDS:
The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• While performing the the duties of this job, the employee is regularly required to stand, stoop, walk, and sit; use hands to manipulate, handle, carry or push; and reach with hands and arms.

• The employee is frequently required to lift, push and/or move up to 60 lbs with assistance.

• The employee, on occasion, will be required to drive long distances to reach work locations.

• Retrieves and acts on both written and oral communications from WHQ or management; reads directions/diagrams in English and correctly executes programs at store level.

• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:
The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is exposed to a normal retail environment.

• Daily travel and will require moderate overnight travel.

Experience Required:

The qualified candidate will have mechanical aptitude and prior supervisory experience.

Knowledge, Skills & Abilities:

• Assigning work across all crew members for quick completion of the installations.

• Proper use of relevant and appropriate technology for position (i.e. phone and apps, PC).

• Familiarity with and capability to use hand tools, portable power tools, ladders, and pallet jacks.

• Problem solving skills.

• Outstanding interpersonal and relationship-building skills with peers, supervisors and customers.

• Strong oral and written communication skills.

• Reading and understanding instructions (either written or oral).

• Basic math skills to include the ability to add, subtract, multiply, divide, and count.

• Reading and understanding diagrams.

• Strong time-management and organizational skills.

• Current valid driver's license with good driving record.