We are seeking a highly organized and detail-oriented Sales Support Intern to join the InSite Analytics team. The Sales Support Intern will provide cross-functional support to the Riddell Sports sales force and InSite Analytics team in a variety of roles working with InSite Analytics subscribers and Verifyt head-scanning services. The ideal candidate will have excellent communication skills, a strong understanding of the football industry, and a passion for delivering exceptional customer service.
Job Duties: - Provide technical support to Riddell sales force and Riddell InSite Analytics subscribers
- Manage interactions with current Riddell InSite Analytics subscribers in select regions to expand sales and future engagement with InSite Analytics subscriptions services
- Troubleshoot issues in the field and actively find solutions to maintain engagement across all levels of play
- Assist in supporting all 3D head-scanning/ Verifyt services
- Serve as a direct resource for internal InSite Analytics in developing and coordinating product training for InSite users and Riddell Sales Reps
- Participates in InSite opportunity events and represent the InSite Analytics team at target market opportunity events regionally (i.e., clinics, symposiums, and conferences)
- Travels up-to 10% based on ability to get up to speed quickly
Required: - Working towards a bachelor's degree from an accredited College/University
- Interested in a career in Sales, Business Development, Customer Service, Account Management or Sales Support
- Good understanding of football and coaching tools
- Knowledge of CRM software, Microsoft Office Suite, and other sales support tools.
- Excellent verbal, written and interpersonal communication skills
- Ability to effectively present to different audiences
- Ability to identify, diagnose, troubleshoot & resolve issues quickly
- Flexible personality, and open to learning