Inside Support Representative

Dayton, Ohio

C A Mcanly Associates Inc
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Job Description Job Description

The Inside support specialist will be responsible for support of clients, building relationships, and providing quotes and pricing. You will work closely with our existing and prospective clients to understand their needs, provide solutions, and identify sales opportunities. This role requires excellent communication skills, a strong sales mindset, and the ability to thrive in a fast-pace environment.

Responsibilities:

With the collaboration of Regional Account Managers, support existing clients/sales and cold call sales opportunities when identified

Collaborate with the Regional Account Managers to strategize and develop effective sales approaches

Build and maintain strong, long-lasting customer relationships to encourage repeat business

Provide exceptional customer service and support to clients and Regional Account Managers, addressing any inquiries or concerns they may have.

Full cycle sales and product support: track all sales, deliveries, provide customer service during the product delivery process

Monthly inventory assistance

Assist Regional Account Managers with quoting and pricing

Misc. duties as assigned by Operations/Office Manager

Qualifications:

Previous experience in inside customer service and/or sales experience

Excellent communications skills

Strong interpersonal skills with the ability to build rapport and relationships

Ability to work both independently and as part of a team

Comfortable with technology

Results-oriented and driven to succeed in a competitive sales environment

High level of self-motivation and time management skills

Company Description

McAnly Associates is a manufacturers' representative firm specializing in engineered equipment for Process Safety. We have proudly represented a myriad of manufacturers since 1985. Our goal is to anticipate our customers' needs and exceed their expectations.

We seek to assist our customers throughout the United States with protecting their people and assets by applying our expertise and experience in the field to provide quality solutions.

Company Description McAnly Associates is a manufacturers' representative firm specializing in engineered equipment for Process Safety. We have proudly represented a myriad of manufacturers since 1985. Our goal is to anticipate our customers' needs and exceed their expectations.

We seek to assist our customers throughout the United States with protecting their people and assets by applying our expertise and experience in the field to provide quality solutions.

Date Posted: 03 April 2025
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