Responsibilities:
- Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
- Answers telephone inquiries pleasantly and promptly
- Provides customers with information on additional items related to purchases made
- Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
- Handle minor complaints with the objective of solving the problem
- Listen to a customers complaint to find out what it will take to satisfy the customer
- Complies with Companys procedures on sales transactions, paperwork, refunds, credit memos, etc.
- Maintains stock, displays and housekeeping for assigned areas
- Assists supervisor, other employees as needed
Education
High School Diploma or GED
Experience
3 years experience in retail or contractor building material sales preferred
Skills
- Ability to do math, read orders, follow instructions and complete forms
- Ability to communicate with customers, other employees and supervisors using verbal and written skills
- Knowledge and ability to use safe lifting techniques
- Interpersonal skills
- Good telephone etiquette
Job Type: Full-time
Pay: $45,000-$55,000
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Referral program
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8-hour shift
- Monday to Friday
Travel requirement:
Experience:
- Inside or Outside Sales: 3 years (Required)
- Cold Calling: 3 years (Required)
Work Location: In-Office in Yonkers, NY 10703