Job Title: Inside Sales Representative - Ameritex Movers
Location: Houston, Tx
Job Type: Full-Time
About the Company: Ameritex Movers is a trusted moving company with over 20 years of experience providing reliable, efficient, and stress-free moving services. Specializing in both residential and commercial relocations, we pride ourselves on delivering exceptional customer service and ensuring that every move is handled with the utmost care and professionalism. Whether you're moving locally or long distance, our team of experienced movers is dedicated to making your transition seamless and hassle-free. With a reputation built on quality, reliability, and customer satisfaction, Ameritex Movers is your go-to choice for all your moving needs.
Job Summary: We are seeking a driven, well-spoken and highly organized Inside Sales Representative to join our team at Ameritex Movers, a trusted moving company. In this role, you will be a first point of contact for our customers, answering inbound calls, addressing inquiries, and providing exceptional service to ensure a smooth moving experience. If you are a clear communicator, detail-oriented, and passionate about customer satisfaction, we would love to have you on our team.
Key Responsibilities:
- Respond to incoming calls, emails, and chats with professionalism and empathy
- Provide detailed information about our services, pricing, and process
- Convert leads into booked moves through clear communication and persuasive sales techniques
- Identify opportunities to upsell services (packing, storage, premium packages)
- Maintain a high close rate and meet or exceed monthly sales goals
- Follow up with leads and ensure customer satisfaction before, during, and after the move
- Collaborate with internal teams to coordinate logistics and ensure a seamless experience
- Accurately document all customer interactions and updates in our CRM system
Qualifications:
- Proven experience in a customer service role, ideally in a fast-paced environment.
- Excellent verbal communication skills with a clear, friendly, and professional phone manner.
- Strong problem-solving skills and the ability to handle difficult situations with tact and empathy.
- Detail-oriented and highly organized with the ability to manage multiple tasks simultaneously.
- Comfortable working with computers and CRM software.
- Goal-driven individual with proven track record of following through with those goals
- Ability to work independently and as part of a team.
- Flexibility to work on weekends and evenings, as needed.
- Previous experience in the moving industry is a plus but not required.
Why Work With Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and career development.
- A supportive and collaborative team-oriented environment.
- Work with a reputable company dedicated to providing top-notch moving services.
- How to Apply: If you're excited to join a growing and customer-focused company, please submit your resume.