HYBRID Inside (Warm) Sales Representative Opportunity. NO COLD-CALLING.
Come work for an establishment in the Chester County, PA area that has been in the food manufacturing business for over 85 years.
HYBRID ROLE: 3 days in office (Glen Mills, PA)
HOURLY WAGE: $22-25 an hr. plus BENEFITS and PTO. NO COMMISSION
Responsibilities -
- Provide prompt and professional assistance to existing customers and prospects regarding product questions, order status, and general inquiries.
- Manage customer accounts, ensuring customer satisfaction and addressing any issues or concerns.
- Assist new customers with the setup process, ensuring a smooth and positive onboarding experience.
- Identify opportunities to recommend additional products or services to existing customers based on their needs and preferences.
- Accurately process customer orders and ensure timely delivery of products.
- Maintain a thorough understanding of our product offerings to effectively address customer inquiries and provide recommendations.
- Maintain accurate records of customer interactions and updates using CRM software.
- Work closely with the sales and marketing teams to ensure a seamless customer experience and to develop strategies for customer retention and satisfaction.
Qualifications -
- High School Diploma
- Minimum of 1 year of experience in inside sales, customer service, or a related role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Customer-oriented with a focus on providing exceptional service.
Equal Opportunity Employer and encourages candidates from diverse backgrounds to apply.