Inside Sales Representative
Job description
Entry Level Inside Sales Representative in our Marketing Department
Reports to - Marketing Manager
Job summary
This is an entry level role, ideal for the person who is looking to start their career in Inside Sales, Customer Service and marketing. Work for a manufacturer whose products are specified by leading designers worldwide for a variety of market segments including retail, hospitality, contract, and transportation.
The inside Sales/Marketing Representative is responsible for directly addressing customers' inquiries for pricing and product information while assisting sales and the customer service department in day-to-day communications and order processing.
Essential job functions and responsibilities
- Understand and communicate with customers, by phone or email, while effectively demonstrating sales knowledge of key products and their application
- Write formal price quotations
- Generate and update sales reports, maintain databases of price quotations/projects in assigned markets and communicate with the outside sales reps as directed by the Exec. VP Sales
- Consult with appropriate departments to provide proper and complete technical information to customers
- Maintain knowledge of Company's products in development as well as current products
- Stay informed about competing products
- Understand the different applications for products and required finishes for that application
- Research and qualify new leads
- Vet potential customers, set-up new accounts, and process initial orders
- Perform administrative tasks, including order processing, while facilitating and maintaining communication with Customer Service and Sample Departments to provide order information
- Identify opportunities for Exec VP Sales to cultivate
- Arrange and coordinate special sampling projects
- Submit product development requests (PDR) to lab, based on customer requirements
- Other duties and tasks as assigned
Requirements
- BA/BS degree preferred
- 1 year of sales support experience preferred
- Excellent written and oral communications skills
- Exceptional phone and customer service skills
- Proficient with MS PowerPoint, Outlook, Word, and Excel
- The ability to handle multiple and changing priorities in a fast-paced product environment
- Must be able to work independently as well as with a team
- Exceptional problem solving and organizational skills
Job Type: Full-time
Hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40.00 per week
Shift:
Work Location: In person