Roseburg Forest Products owns, sustains and responsibly harvests 600,000 acres of U.S. timberlands that yield the highest-quality building materials and specialty wood products that generate pride for the job and stand the test of time. Founded in 1936, the privately-held company has built its reputation for quality, versatility and reliability with products shipped across North America that include medium density fiberboard, softwood and hardwood plywood, dimension and stud lumber, and LVL and I-Joists. See how Roseburg is building and growing at
Purpose
Serve as the open market sales liaison and primary sales agent between operations and the customer, in collaboration with the Territory Sales Managers (TSM's). The primary objective is to provide elite level service in a sales environment that will maximize the experience for the customer and provide profitable growth for Roseburg.
Key Responsibilities
- Receive requests for quotation from customers/TSM's, prepare and return promptly. Negotiate and close the sale as appropriate
- Prospect and develop new and additional business with existing customers, establishing long-term, profitable strategic relationships that focus on both the value of our products and services
- Assist in the establishment of selling programs to customers in a coordinated effort with the Sales Manager, TSM and Business Development teams
- Participate in sales plan forecasting and provide recommended updates
- Daily marketing of offering list resulting in closed sales per plan
- Provide market intelligence to the sales team
- Build strong knowledge of market segments to achieve highest value return to the mill(s)
- Identify top value market channels and convey to the team
- Maintain discipline regarding remote and plant warehouse inventory, ensuring strict adherence to prescribed guidelines surrounding these locations
- Create and maintain reports and dashboards to track business performance. Communicate this with cross-functional teams and businesses
- Orchestrate the company response on complaints and claims, ensuring the appropriate sense of urgency while proactively communicating status within and outside the company
- Maintain pricing documents and oversee order/data entry and analysis as appropriate
- Embrace ownership of the cycle of order fulfillment from order receipt, through operations, logistics, and A/R processes
- Communicate the needs of the customer to all internal RFP stakeholders by analyzing, organizing, and presenting data, facts, and logic
- Coordinate and co-manage inside & outside sales efforts within assigned territory and/or specific accounts; assume accountability for reaching or exceeding target volume, return and sales levels
- Establish and maintain a successful market intelligence network
- Responsible for fostering other peer sales teams training and being cross-trained on other products
- Facilitate a collaborative working relationship with key operations personnel, internal and external customers
- The measure of success will be meeting or exceeding goals set by the Sales Manager in the areas of order entry, data tracking, collection, and reporting
- Understand, fully embrace, and model Roseburg's core values; "Safe to the Core"; "Sawdust in the Veins" (have a passion for the business and our customers), work from a "Handshake Integrity" and be "Driven to Win"
- Model Company core values
- Other duties as assigned
Required Qualifications
- Four-year college degree or equivalent experience required
- Five (5) years of sales, supply chain, manufacturing, or other related experience required
- A comprehensive understanding of Roseburg products and competitive landscape
- Capacity to deliver elite level service
- Ability to work in various computer platforms (Microsoft Office applications, with an emphasis on Excel), Oracle JD Edwards Enterprise One
- Self-starter capable of working with minimal supervision
- Strong self-motivation and organizational skills; understand and exhibit a sense of urgency
- Excellent interpersonal, verbal, listening, and written communication skills
- Positive demeanor and the ability to function within a team
- Ability to multi-task in a changing, fast-paced environment
Preferred Qualifications
- Minimum ten years of previous industry and related product experience
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS