Inside Sales Manager

Allentown, Pennsylvania

Paychex
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Imagine Your Future with Us. Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

The Inside Sales Manager develops and implements strategies within a designated Paychex Inside Sales Hub. This position focuses on coaching and developing sales rep talent through training, driving operational excellence and identifying leads to support reps in meeting Paychex goals. This division exclusively sells for the Paychex HR Services Organization.

Responsibilities
  • Responsible for building out a brand new Inside Sales team for the Paychex Inside Sales Hub.
  • Manages the achievement of corporate objectives and sales quotas, within budgeted financial guidelines.
  • Coaches and mentors inside sales representatives to enhance their selling skills and ensure consistency.
  • Recruits, selects and directs sales staff in meeting or exceeding Paychex corporate goals. Monitors attainment versus forecast and takes corrective action when necessary.
  • Interviews job applicants and conducts performance reviews to improving rep performance.
  • Projects a positive image in representing the corporation to clients and the community.
  • Ensures accuracy of weekly activity reports, audits commission and expense reports.
  • Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge.
  • Fosters a culture of proactivity, resilience, and accountability.
  • May be required to travel for purposes of attending Conference, training sessions and/or area regional or national meetings.
Qualifications
  • Bachelor's Degree in Accounting, Business Administration, or Marketing - Preferred
  • 5 years of experience in Sales experience.
  • 3 years of experience in Leadership experience.
  • 3 years of experience in Inside Sales experience.
  • 3 years of experience in HCM Industry experience.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.
What's in it for you?
  • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
  • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
  • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
  • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
  • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

Date Posted: 25 March 2025
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