Inside Sales Administrator
Who We Are:
We're a trusted commercial HVAC manufacturing representative firm that prides itself on responsiveness, problem-solving, and delivering the most thoughtful solutions. Our deep technical expertise and experienced service team enable us to deliver the best results for our partners and customers. We are the largest independent commercial HVAC representative firm in Florida. Our team is committed to the success of the owners, developers, contractors, engineers, and manufacturers we work with - we're all in this together.
How you will make an impact:
- Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.
- Promptly identify parts and process quotes & orders for customers.
- Actively makes customers aware of product promotions.
- May load and unload shipment of parts, supplies, and equipment.
- Responds to customer inquiries, questions, or concerns regarding products or services.
- Records inventory discrepancies
- Follows up with customers
- Determines best method to resolve customer issues
- Develop & maintain relationships with customers and our business partners
- Exhibits strong organizational and customer service skills.
What you bring:
- Bachelor's Degree in Engineering
- Computer skills are essential, HVAC Parts background is preferred
- HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.
Why ICS
People- First Culture: Value trust integrity and an entrepreneurial mindset
We are problem solvers: No challenge goes unanswered. "We'll figure it out."
Statewide Opportunities: Project and location versatility across Florida
Professional and personal advancements: Ongoing training and competitive compensation and benefits package
Unleash Your Potential: Innovate and grow with us.