Inside Sales Customer Service Specialist

Jubitz Corporation has been named a 2024 Top Workplace by Oregon Media Group, our 7th year in a row.

Jubitz is looking to add an Inside Sales Customer Service Specialist to our Hillsboro Office. In your first 90 days, you will get to know your team and learn standard operating procedures for your position. You will also learn about the culture and history of Jubitz, and how we strive to provide a World Class Customer Experience (WCCE) to everyone, including employees, and through our efforts, we were named a Top Workplace in Oregon 7 years in a row. We are looking for a motivated, punctual, and hard-working person

• Wage: $28.00 - $30.00/hourly & $200 Bonus for After Hours
• Work Status: FT
• Schedule: Monday - Friday & After-Hours Phones, 1 week/per month (10 - 12 calls/week)
• Locations: Hillsboro
• Benefits: Medical, Dental, Vision, Life, & Disability Insurance. Optional Critical Illness and Accident plans. Flexible Spending Accounts. 401k with company match. Paid time off for vacations, sick, and personal days. Tuition reimbursement and scholarship opportunities. Retail and food discounts. Outstanding cash incentive plans.

Experience & Education:

• High School diploma or GED equivalent required, bachelor's degree preferred.
• Two years in business-to-business sales experience preferred; one year business-to-business sales experience in the transportation industry highly preferred.
• Valid Class C Drivers' License (State of Oregon or Washington), clean Motor Vehicle Record is preferred.

Skills & Attributes:

• Possess exceptional interpersonal skills including active listening, empathy and patience.
• Effective phone etiquette skills with the ability to communicate clearly, speak professionally and courteously, and make a great first impression.
• Work independently within well-structured guidelines making decisions based on a broad knowledge of accepted customer service practices and procedures.
• Great relationship builder; able to maintain effective working relationships while interacting daily with a diverse set of stakeholders.
• Proficient computer skills with the ability to learn new software.
• Present a highly focused, creative approach to existing business challenges.
• Strong attention to detail.

Responsibilities:

• Warm Prospects and Sales Management
• Account Management
• Order Processing and Coordination
• Cold Prospecting and Sales Outreach
• Customer Entertainment and Industry Events
• Sales Tracking and Marketing Collaboration