Inside Sales Customer Service

We have a rare opening for a B2B Customer Service / Inside Sales specialist . Experience with Business and a basic knowledge of Advertising is helpful .This is a fast paced position at our well established firm that will reward enthusiasm , intelligence ,organization, and creativity. The essence of the position is to help our existing South East Michigan business clients gain new customers and save cash by marketing their products and services with other clients. We do this by asking questions, building relationships and providing solutions. We are looking for a person who has desire and experience . Do you have an enthusiastic personality, self confidence, and pride yourself on your problem solving skills? Are you looking for a career that challenges your current skill set and teaches you new ones? If so, this may be just the career for you

Some of the duties for this position are:

Communicating and Building Relationships with current business members thru phone , email and in person

Handling incoming customer requests

Acting as a purchasing agent to assist member businesses

Prioritizing multiple duties and responsibilities

Making proactive outgoing calls to current business clients

Maintaining accurate and detailed customer records

Promoting and marketing clients thru email and social media

There is a generous base pay and benefits program for this full time position, but there is also a commission plan that will generously reward performers. Our compensation package includes Vacation and PTO, health insurance package , This is a Monday-Friday regular business hours position. Please include a salary history and cover letter along with your resume, word document attachments are preferred. We has been in the business of helping local businesses grow since 1978.

Base Salary ranges from $ 45,000 with substantial bonuses and commissions paid above base.

Job Requirements

Experience with B2B customer service ,

Proficient in MS Office , Word, MS Outlook, Social Media and MS Excel

Excellent communication skills (written and verbal)

Problem Solving and Organizational skills

At least 2 year of Inside Sales, Customer Service, call center experience

at least 2 years of College or University education preferred

Excellent attitude and a desire to succeed and help businesses grow

Communication is with business owners during normal business hours

Start immediately , Submit resume and cover letter