Inside Sales Customer Service

Niles, Illinois

Komar Screw Corp
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Job Description Job Description

Responsibilities Include:
  • Interact daily with customers and targets providing timely responses to inquiries, placement of orders, technical assistance, catalogs, samples, quotations and complaints.
  • Enter orders and quotations, working closely with branch manager and warehouse team
  • Prospect and contact potential target customers, working closely with our Outside Sales team to present our company and products
  • Provide territory assistance as required to meet customer requests. Provide necessary follow-up and initiate correspondence when needed.
  • Track orders and quotes to completion.
  • Resolve customer inquiries and complaints
Qualifications:

Previous experience in sales, customer service, or other related fields

Fastener experience desired, but not required

Ability to work independently and build rapport with customers

Work well in a team environment

Excellent communication skills, both oral and writing

Deadline and detail-oriented

Superior time management skills

Basic Microsoft Office knowledge

Valid driver's license, reliable transportation

Competitive pay commensurate with experience & benefit package, including health benefits and 401(k) available

Company Description

Komar Screw is a leader in the fastener industry since 1969. Our in-house manufacturing capabilities, including cold-heading and screw machine operations, complement our complete distribution services. We have locations in Niles, IL, Fort Smith, AR, Nashville, TN, Brecksville, OH, & Springfield, MO.

Company Description Komar Screw is a leader in the fastener industry since 1969. Our in-house manufacturing capabilities, including cold-heading and screw machine operations, complement our complete distribution services. We have locations in Niles, IL, Fort Smith, AR, Nashville, TN, Brecksville, OH, & Springfield, MO.

Date Posted: 03 April 2025
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