About the Company:
Under the direction of the Sales Vice President, the Inside Sales and Customer Service Manager directs the customer service activities to provide the best possible customer satisfaction. Experience in the manufacturing industry is a plus, as is SAP ERP, EDI, Google Suite, and Microsoft Suite. The individual will grow the customer service department to include inside sales and mentor staff to strive to be their best and take on new opportunities. The position requires a hands-on approach. The individual must have a demeanor that is able to resolve customer and staff issues professionally and calmly.