Infrastructure Solutions Architect

Hi,

Role: Infrastructure Solutions Architect

Location: Fairfax, Virginia

Position Type: Contract (w2)

Skill

• Firewall Administration
• Network Monitoring
• Help Desk Support
• Customer Service
• Desktop/Laptop/Server Hardware
• Desktop/Server Applications
• Virtualization
• Backup and Recovery
• Cybersecurity
• Audio-Video Support
• Database Administration

Role Description:

• Responds to Tier 1 support requests.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.

Thanks with regards,

Akash Rajput

USG Inc.

HQ: 6000 Venture Dr,

Ste C-D, Dublin, Ohio 43017

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