Infrastructure Network Engineer

INFRASTRUCTURE NETWORK ENGINEER

Location: Boston, MA
Job type: Long-Term Contract

Our client, a major Telecommunications provider, is hiring an Infrastructure Network Engineer for a long-term contract opportunity in their Northeastern Region.

The Infrastructure Network Engineer is responsible for designing, testing, and turning up circuits in all
regions of the CDV and/or Commercial Services network on the Test & Turn Up team.

RESPONSIBILITIES

• Resolves all first contact issues and escalations in an organized and timely fashion and escalates issues exceeding scope of expertise in a timely manner, as needed.
• Troubleshoots and provides resolutions according to established practices and procedures.
• Provides project management and status updates.
• Performs routine duties with
  minimal supervision.
• Designs internal circuits and oversees CDV demarc to switch. Includes
  port assignments both in databases and in the physical network elements.
• Tests and turns up new circuits in a production CDV and/or Commercial
  environment, according to Client practices. Follows established
  practices and procedures.
• Interfaces with commercial customers in regards to commercial product
  offerings. Troubleshoots issues, providing resolutions according to
  established practices and procedures.
• Assists in coordinating and resolving service issues with providers
  and vendors to ensure accurate and timely implementation of new trunk
  groups and augments to existing trunk groups.
• Escalates issues in a timely fashion. Provides all relevant
  information, accurately entering information into database.
• Opens and updates service tickets in database/tracking system.
• Follows procedures to maintain service Mean Time to Repair (MTTR)
  within regional or contractual standards.
• Regular, consistent and punctual attendance. Must be able to work
  nights and weekends, variable schedule(s) and overtime as necessary.

REQUIREMENTS

• Bachelor's Degree or Equivalent
• Experience in Network Engineering
• Generally requires 0-2 years related experience

ESPO Corporation
Leaders in Technical Recruiting & Staffing since 1965

ESPO has a comprehensive benefits package which includes PTO, Group Health and Dental Insurance, and 401k. after you have satisfied the necessary waiting periods.

We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law. If you need assistance applying, please get in touch with us directly.