Job DescriptionJob Description
Title: Infrastructure Lead Location: Houston, TX
Salary: $150k
No sponsorship available
Location: Downtown Houston, TX (Hybrid schedule: remote Mondays and Fridays)
Overview: The IT Infrastructure Lead supervises the infrastructure team, manages network infrastructure and systems for performance, and ensures systems are updated and secure. The role emphasizes proactive problem-solving, customer , and effective resource utilization. Key responsibilities include network design, support, and ensuring the reliability of physical, virtual, and cloud-based environments.
Key Responsibilities: - Network Management: Design, deploy, and maintain resilient company networks, routing, switching, VPNs, and SD-WAN.
- Team Supervision: Lead and mentor infrastructure engineers while managing escalated support tickets.
- Systems Administration: Oversee updates, backups, and configurations for infrastructure/security hardware, virtual machines, storage, and datacenters.
- Cybersecurity: Conduct vulnerability assessments, monitor threats, and implement cybersecurity best practices.
- Documentation: Maintain network diagrams and system documentation.
- Support & Troubleshooting: Provide in-person and remote technical support; manage incident tickets and network performance issues.
- Change Management: Ensure knowledge sharing, proper documentation, and smooth task execution.
- Vendor Management: Collaborate with vendors to resolve issues and integrate new technologies.
- Budgeting & Planning: Participate in infrastructure budget management and disaster recovery planning.
Minimum Qualifications: - Education: Bachelor's degree in Information Systems or related field.
- Experience: 8+ years in network and security roles.
- Technical Skills: Expertise with protocols (e.g., BGP, OSPF, VPNs), Cisco, Palo Alto, and Meraki technologies, virtualization (e.g., VMware), and cloud voice solutions.
- Cybersecurity Knowledge: SSO, MFA, IAM, incident management, and security best practices.
- Soft Skills: Strong problem-solving, teamwork, and customer service focus.
- Physical Ability: Ability to lift up to 50 lbs and maintain focus despite interruptions.
Qualifications: - Familiarity with Jira for incident and asset management.
- Windows OS troubleshooting experience.
- Prior oil and gas industry experience.
This is a versatile role requiring a mix of technical expertise, leadership skills, and adaptability in a fast-paced environment.