Job role: Infrastructure Support Specialist
Location: Reading (Hybrid - On-site with some flexibility)
Salary: £50,000 + Benefits
Are you an experienced IT professional with a passion for infrastructure and hands-on support? Do you thrive in a dynamic, collaborative environment where your skills can make a real impact? If so, we'd love to hear from you.
We're looking for an
Infrastructure Support Specialist to join our growing Technology team. You'll take the lead on a range of technical initiatives, supporting both internal and external users across diverse platforms and systems.
This is an exciting opportunity to be at the heart of infrastructure operations and contribute to high-profile projects while ensuring stability, performance, and security across our estate.
What You'll Be Doing - Leading customer-facing infrastructure projects from planning through to delivery.
- Installing, configuring, and maintaining internal and external infrastructure including servers, networking hardware, and storage.
- Troubleshooting and resolving technical issues across hardware, software, and networks.
- Performing routine updates, patching, and system performance monitoring.
- Implementing and maintaining security measures including endpoint protection.
- Creating and updating technical documentation such as diagrams, configurations, and procedures.
- Providing responsive support to end-users and contributing to continuous improvement.
What We're Looking For Essential Skills & Experience: - Right to work in the UK (background checks may be required).
- Experience in a helpdesk or technical support environment.
- Strong troubleshooting skills and a proactive mindset.
- Experience with Windows Server, Linux (Ubuntu), and Microsoft 365.
- Good understanding of networking: VLANs, STP, Cisco IOS, etc.
- Familiarity with VMware, Hyper-V, or Docker.
- Knowledge of databases such as MS SQL Server, MySQL, or MariaDB.
- Hands-on experience with Microsoft Entra / Azure and Intune.
- Excellent communication, attention to detail, and multitasking abilities.
Desirable: - Experience with Microsoft Exchange, iMail, and cloud platforms like AWS or Azure.
- Knowledge of cybersecurity frameworks (e.g. ISO 27001, Zero Trust).
- Exposure to hardware for drone detection (radars, RF sensors, etc.).
This is an urgent role, if you match the skill set, please email your CV to or call me on