Pays up to $33 W2 hourly
1 year contract with + extension(s)
MUST live within 30 Minutes commute to office location (Chanhassen Minnesota, 55317) No SPONSORSHIP US Citizenship or Green Card/Perm Resident REQUIRED IT Service Delivery Specialist The Service Delivery Specialist provides tier 2/3 support in an environment consisting of Dell computers, Windows, active directory, etc.
You will ensure service performance and adherence to Service Level Agreements (SLAs). You will utilize your strong communication, organizational, and problem-solving skills, along with experience in customer service or IT service management.
Requirements:- 3-5 years experience supporting end users
- Minimum of Associates degree in IT - BS preferred
- Must be a team player who is also able to work independently.
Typical job duties include:
- Setting up new computers
- Trouble shooting printers
- Active Directory support
- Refreshing computers
- Installing new switches
Interview process - 1or 2 onsite interviews