Job Description Job Description
Fast growing company with locations in Georgia and Florida seeks dependable, energetic, self-motivated, business-oriented IT personnel. The ideal candidate must be able to multi-task with minimal supervision. Must be organized, and capable of taking initiative. This position will be in a fast-paced environment where critical thinking and prioritizing is a must. Cheerful, friendly demeanor with excellent communication skills are required. IT technical staff is responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Must be able to lift and carry equipment and stretch to access items in awkward places. Some tasks are, but not limited to:
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- support the roll-out of new applications/ new hires
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- prioritize and manage many open cases at one time
- rapidly establish a good working relationship with customers and employees, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.
- Basic low voltage support
- Travel within a working day is sometimes needed and may be required at short notice.
- Overnight absence from home may be necessary and occasionally required.
Qualifications
Although this position is open to all graduates and those with an HND or foundation degree, the following subjects may improve your chances of getting a job:
- business information technology
- computer networking and hardware
- computer science
- information technology
- internet engineering
- software engineering
All of the above qualifications are not required for this position, although a degree or IT-related qualification is preferred. Also, in-depth knowledge of Microsoft, Linux and Cisco technologies as well at the Brightree system is a plus.
(Must be within driving distance of Tifton, GA)
Job Type: Full-time