Information Technology Specialist

Parkersburg, West Virginia

Internal Revenue Service
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Duties

WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Systems Administration

Systems Administration/Customer Support

The following are the duties of this position at the full working level.

Information Technology Specialist (Systems Administration)

Review proposed new systems, networks, and software designs for potential security risks, develop and implement migration strategies or countermeasures, and resolve integration issues related to the implementation of new systems within the existing infrastructure.

Generate and run simulation models for future applications and evaluate and verify impacts on the current and planned CI enterprise IT architecture.

Develop and implement a national plan for installing new products or equipment, resolving installation problems, and maintaining server integrity and availability, including planning for continuity of operations during the deployment of new server technology.

Computer Operations Administrator (COA)

Develop and implement migration strategies including planning for continuity of operations during the deployment of new server technology.

Generate and run simulation models for future applications, and evaluate and verify impacts on the current and planned enterprise IT architecture.

Develop and present plans for integrating new server technology into existing architecture.

Plan and coordinate the installation, configuration, maintenance, and upgrade of enterprise management software and related enterprise-level changes to the systems infrastructure.

Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer satisfaction.

Senior Computer Specialist - Criminal Investigation (CI) Hotline

Provides guidance and assistance on the entire range of technical issues.

Independently, or as a team leader, undertakes technically complex projects/studies for Criminal

Investigation requiring coordination across functional lines Service wide and overseas.

Serves as a technical lead/contact providing assistance to customers on multi-user systems and/or client

server applications. Identifies and analyzes trends in systemic and software applications problems, advises

on various methods of improving application usability, documentation, implementation plans, and customer

education

Requirements
Conditions of Employment
  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240
Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement OR time of referral:

QUALIFICATION REQUIREMENTS: BASIC REQUIREMENTS ALL GRADES:

Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.

GS-13 LEVEL:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.

GS-14 LEVEL:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.

For more information on qualifications please refer to .

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information
  • A 1-year probationary period is required.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a non-bargaining unit position.
  • Tour of Duty: Day Shift, Start and Stop Times between 6:00AM-6:00PM
  • Alternative work schedule, staggered work hours or telework may be available.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • Relocation expenses - No
  • The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
  • The employment of any candidate, including a current employee or a new hire, selected for this position will be conditional on obtaining and maintaining a High Risk Security Clearance.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
  • Submit to a drug test prior to your selection. A drug test with a negative result required for employment.
  • The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, . To learn more, please visit our page at: Treasury.gov/fairchanceact.
Though many locations may be listed, you will be limited to a maximum of 5 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
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Date Posted: 07 November 2024
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