Information Technology Specialist 4

Salary : $67,350.40 - $104,187.20 Annually
Location : Sioux City - 51103 - Woodbury County, IA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: 25-02792
Agency: 185 DOM DoIT
Opening Date: 04/02/2025
Closing Date: 4/13/:59 PM Central
LinkedIn Tag:
Point of Contact: Abbey Carter

Job Description
The Department of Management (DOM), Division of Information Technology (DoIT) is seeking an Information Technology Specialist 4 - Systems Administrator to join our team.

In this role, you will provide comprehensive IT support for agencies serving sixteen counties in northwest Iowa, overseeing critical systems and infrastructure. This role will work closely with local and remote IT teams to ensure efficient operations and resolve technical issues related to servers, networks, computers, and applications.

Key Responsibilities :
•  Lead day-to-day technical support for IT systems and ensure after-hours support as needed.
•  Manage the installation, configuration, patching, and backup of servers, both physical and virtual.
•  Maintain and document server setups, ensuring proper security and operational standards are met.
•  Install, configure, and troubleshoot networking equipment to support site-specific requirements.
•  Monitor and resolve network issues, including site ICN circuits and external communication circuits.
•  Ensure proper documentation of network designs, configurations, and system interconnectivity.
•  Oversee the management and security of computers and peripherals, ensuring they remain operational and properly documented.
•  Maintain inventory of IT assets, ensuring all systems are tracked and updated using the ITSM Inventory module.
•  Install, maintain, and troubleshoot business-specific applications and desktop productivity suites.
•  Use automation and scripting to improve processes, streamline workflows, and create reports.
•  Collaborate with business leads to identify and implement IT solutions that enhance operational efficiency.
•  Provide guidance and mentorship to junior IT staff and assist with troubleshooting complex issues.
•  Work closely with internal teams and external partners to plan, test, and implement IT projects.
•  Maintain and update COOP-COG documentation to ensure continuity of operations and resiliency.
•  Participate in team meetings and provide status reports to management and site executives. Please note, candidates for this position must reside

in the state of Iowa at the time of starting the role.

Employer Highlights :The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:
•  Iowa Public Employees' Retirement System (IPERS)
•  Retirement Investors Club (RIC)
•  Flexible Working Environment- Work from Home Opportunities
•  Health, Dental and Vision Insurance
•  Vacation Leave
•  Sick Leave
•  Paid Holidays
•  Flexible Spending Accounts
•  Life Insurance
•  Long-Term Disability Insurance Background Check Requirements :
•  After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
•  Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.
•  Pass background investigation conducted by the Iowa Department of Corrections. Minimum Qualification Requirements

Graduation from an accredited four-year college or university and experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;
OR

an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed above, for the required education;
OR

an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;
OR

employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 3.

For additional information, please click on this .
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority.
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
•  Yes - I understand and agree.
•  No 02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. 611 et seq? . click apply for full job details