Information Technology Manager

Salary : $129,438.40 - $165,193.60 Annually
Location : San Luis Obispo, CA
Job Type: Permanent - Salary
Job Number: 0525PM-002252-01
Department: Health Agency
Division: Health Agency - IT
Opening Date: 05/09/2025
Closing Date: 6/9/:59 PM Pacific

About the Position
The County of San Luis Obispo Health Agency is looking for a self-motivated, dynamic, and enthusiastic IT Manager to lead the Information Technology Division. The individual should have a strong background in project management and business leadership. The position requires a strategic thinker who can lead a team of information technology professionals eager to implement change and modernize services. A successful candidate will perform essential functions while working with County management, project stakeholders, consultants and staff to plan, budget, and manage staff.

Typical Tasks and Representative Duties

• Fosters a business-oriented culture driven by continuous service delivery improvement
• Oversees the development, implementation, and compliance with enterprise technology standards, governance, and performance metrics to ensure IT services and solutions deliver value to the Health Agency
• Stays current on new technologies
• Provides direction on emerging technologies
• Provides leadership, coaching, and direction to Health Agency IT staff
• Manages vendor relationships and approves purchases of software and other IT infrastructure
• Fosters effective dialogue with the respective Health Agency divisions, while anticipating needs and challenges
• Outstanding leadership skills with strong ability to effectively create and communicate the IT vision and inspire and motivate IT staff
• Develops and prepares budget-related items; monitors information technology-related expenditures and performance metrics
• Ensures all activities comply with applicable HIPAA, State, and Federal rules, regulations, policies and procedures
• Complies and coordinates the department's policies, procedures, and standards for computer, security, and network systems with the County's Information Technology Department
• Maintains detailed knowledge of departmental compliance obligations and provides input to the enterprise security program
• Contributes to countywide committees and communities of interest by actively participating in discussions about departmental business, technical, and compliance requirements
• Oversees the design and maintenance of real-time dashboards that monitor service delivery, incident response times, project milestones, and user satisfaction metrics.
• Leverages analytics and reporting tools (e.g., Power BI, Tableau, Excel) to extract actionable insights from system and service data, guiding strategic planning and operational improvements
• Present regular updates to executive leadership using clear, data-supported reports that illustrate the IT team's impact, risks, and opportunities for innovation

Click here to view detailed job description.

This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.
The Ideal Candidate
The ideal candidate will have experience executing or directly managing enterprise level IT projects such as workstation replacements, software installations and migrations, virtual server commissioning and administration, and Microsoft Active Directory and Microsoft Entra implementation and administration; experience working with databases, designing business processes, and evaluating data quality; experience supervising and managing technical staff, such as IT technicians, systems administrators, programmers, and software specialists; and experience operating in an enterprise environment and navigating an array of stakeholders and groups. The successful candidate needs to be self-motivated with excellent organizational skills and must have the ability to manage staff to successfully deliver on the agency's mission. A bachelor's or master's degree in information technology or closely related field is strongly preferred, along with the Project Management Institute Project Management Professional (PMP) certification.

Knowledge of:

• Managing multiple, large, cross-functional teams or projects and influencing senior-level management and key stakeholders
• Managing enterprise-class applications, data-driven organizations and project management teams (PMO)
• Principles and practices of project management, including needs assessment and project prioritization, cost-benefit analysis, and contract monitoring
• Health information technology principles, concepts, methods, standards, and practices
• Principles, practices, and procedures of supervision, leadership, mentoring, training, team dynamics, and team building
• Contract negotiation and administrative practices
• Principles, practices, and techniques of providing customer service
• Technical security concepts, standards, and methods
• Methods of long-term strategic management and technology planning

Ability to:

• Supervise, train, coach, mentor, evaluate, and discipline staff
• Communicate effectively with, present technical concepts to, and provide customer service to staff and partners with varying levels of IT experience and familiarity
• Work effectively with others, including those of diverse perspectives
• Possess strong emotional intelligence and interpersonal skills such as listening, speaking, advisory, mediation, reconciliation, and consensus
• Provide a clear and objective vision for the teams to act on and ensures team members are performing at the needed level to successfully execute the goals
• Evaluate departmental technology needs and develop innovative solutions
• Integrate applicable County, State, and Federal policies into department operations
• Remain up to date with advances in technology and industry best practices
• Operate with a clear head under pressure

Minimum Qualifications
A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:
Either A: Graduation from an accredited four-year college or university with a bachelor's degree in computer science or a closely related field, AND;
Six years of experience in an information technology environment in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management, business requirements, project management or a similar field in a multi-platform information systems environment, including two years in a supervisory position.

OR B: An associate degree or 60 semester units or 90 quarter units from an accredited college or university or completion from a job-related, accredited vocational institution. In addition, eight years of experience in an information technology environment in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management, business requirements, project management or a similar field in a multi-platform information systems environment, including two years in a supervisory position.

Other Specifications
Employees must be willing and able to respond to after normal workday or irregular and on-call emergency requests on nights, weekends, and holidays.
How to Apply

Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at .

Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.
An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.
Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.
If you have questions or would like to discuss the opportunity further, please contact Human Resources at . Confidential inquiries are welcomed.
For further information regarding the County of San Luis Obispo, visit our website at .
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Please call for assistance or e-mail for more information.

Veteran's Preference Points
If you are applying for employment with the County of San Luis Obispo and you served in the United States Armed Forces, you may be eligible for veteran's preference points as part of the recruitment process . click apply for full job details