Information Technology Manager

Jonesboro, Arkansas

Arkansas State University
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Job Details

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Information Technology Manager

Working Title Information Technology Coordinator

Position A00588

Department Information and Technology Services

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Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

of openings: 1

Location:

ASU-Jonesboro

Proposed Salary Range:

Commensurate with Experience

Closing:

4/26/25

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Information Technology Manager (Banner Programmer Analyst) is responsible for the support of the day-to-day operations of the University's ERP System, Banner. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:
  • Work independently, on a team, as a team lead, or in collaboration with others on Software development projects in a database environment
  • Write, test, and debug computer programs and write program documentation utilizing current methods of analysis, design, programming (including SQL and PL/SQL), installation, testing, debugging, and documentation to effectively serve various user groups throughout the institution
  • Work with colleagues within the Information and Technology Services department as well as with other departments, students, staff, faculty, and outside constituents
  • Maintain current knowledge of information systems specifically related to administrative computing functions
  • Develop, augment, and maintain a fully integrated administrative computing information system
  • Work well with people at all levels
  • Ability to organize and manage various tasks/projects under changing deadlines, including the ability to re-organize priorities on a regular basis
  • Collaborate across Information and Technology Services and campus on projects and serve in multiple roles such as project lead, analyst, developer, tester, and trainer
  • Other duties as assigned
Knowledge/Skills/Abilities:

Knowledge of programming languages (SQL, PL/SQL), Microsoft office products

Ability to gather data, compile information, and prepare reports

Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff, and student body.

Ability to analyze data, problem solve, work independently, multi-task, and set task priorities

Detailed orientated and strong organizational skills

Ability to interpret, adapt, and apply guidelines and procedures

Ability to develop and recommend departmental goals, policies, and procedures, lead computer project teams and provide guidance and assistance, and design, plan, and manage computer system and application software projects

General Days/Hours:

Monday - Friday

8:00 a.m. - 5:00 p.m.

Additional hours as requested and/or needed

Regular and reliable attendance

Other:

This position has been identified as a hybrid telecommuting position. The duties are performed during standard work hours of 8am-5pm at a predefined approved work location with a set onsite/work from home schedule. Individuals who choose this hybrid schedule will be required to have:

• dedicated work space that provides privacy and security

• secure internet access with appropriate upload/download

• review and acknowledge the Telecommuting Guidelines and Telecommuting Agreement for A-State

Minimum Qualifications:

The formal education of a Bachelor's Degree in Information and Technology Services, Higher Education environment, or related field

Three (3) years of experience in system analysis, telecommunications, information technology, information security, or a related field

Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

E-Verify Right to Work:

Date Posted: 23 April 2025
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