Under the general direction of the Information Technology Manager II of Customer Support Services/Support Operations Section, the incumbent has full management responsibilities for the planning, organizing and coordination of all activities of the Field Services, Mobile and Print Management, and Staging, Presentation and Chamber Support units. The incumbent will manage directly, or through subordinate supervisors, a team of information technology (IT) specialists that provide first and second level support for enterprise-wide software, hardware, mobile devices, and system availability coordination. The incumbent will consult with executive management, Legislative Rules Committees, Members, and high ranking staff to ensure operating and project budgets and plans are understood and are consistent with the business objectives of the Legislature. The incumbent will ensure policies and procedures are enforced and business objectives are achieved. The area of responsibility managed by the incumbent is critical to the business success of the OLC and the consequence of error is high. This position will require working late nights, weekends and on-call hours as necessary to resolve problems, provide extended customer support coverage or perform implementation of IT products and services as required by the Legislative customers and business.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code :
JC-473021
Position (s):
-XXX
Working Title:
INFORMATION TECHNOLOGY MANAGER I
Classification:
INFORMATION TECHNOLOGY MANAGER I $9,114.00 - $12,213.00
of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday - Friday
Department Information The Office of Legislative Counsel (OLC) is a small civil service department whose mission is to provide responsive nonpartisan and confidential legal services and information technology support services to the California State Legislature and in support of the legislative process. This position is located in the heart of downtown Sacramento. The State of California provides excellent health benefits and retirement options, sick leave and vacation accrual, and paid state holidays. OLC employees are excluded from collective bargaining and, therefore, receive enhanced benefits and do not contribute fair share.
Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your STD. 678, resume, or school transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your social security number, birthdate, student identification number, driver license number (unless required), examination results, LEAP status, marital status, and age. (Note confidential information on the first page of the application submitted online through your CalCareers account will be redacted automatically upon submission.)
Employment Application (STD. 678):
Applications must be complete and include dates and hours worked; contact names and phone numbers of supervisors; and a description of the duties performed for each position held; reference to a resume (i.e., "See Resume") in place of a description of the duties performed will not be accepted.
School Transcripts:
When using education to qualify, unofficial transcripts must be submitted. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. If selected for appointment, official transcripts will be required.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/6/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Office of Legislative Counsel
N/A
Attn: Jessica Gonzalez
925 L Street, Suite 900
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Office of Legislative Counsel
N/A
Jessica Gonzalez
925 L Street, Suite 900
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- School Transcripts
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Two (2) or more years of experience as an Information Technology Supervisor II managing and leading teams responsible for supporting IT such as: diagnosing hardware and software malfunctions, troubleshooting problems and/or replacing hardware and installing new software on clients' machines
- Five (5) or more years of experience working as a technical lead and subject matter expert, supporting current technologies and industry trends in order to develop IT strategies that enhance services to meet customers' business and IT needs
- Experience designing, deploying, and managing Mobile Device Management and Print Management strategies and solutions
- Experience working with both technical and non-technical individuals in gathering information and communicating direction and status
- Experience with vendor/contract management to ensure delivery of IT good and services as established by contract terms and conditions
- Ability to recruit and hire resources to provide IT solutions and services that anticipate the customers' business needs
- Ability to create cross-training opportunities and provide motivational techniques to improve skills, create high performance service culture for staff development and retention
- Ability to listen, learn, understand, and apply new technologies to IT problems
- Knowledge of the legislative business cycle and legislative calendar in order to avoid service interruptions impacting customers
Benefits All OLC employees are excluded from collective bargaining, and therefore, receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional information can be found on CalHR's website under State Employees - CalHR Benefits Website
Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Jessica Gonzalez
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