Information Specialist/Receptionist

Information Specialist/Receptionist

Information Specialist/Receptionist
Montgomery, AL

Purpose of position: To create the first impression for the company; answer the main telephone line; greets visitors to the facility; assists with various clerical duties.

Essential Functions: (must be able to perform these functions, with or without reasonable accommodation).

• Answers main phone line in a timely manner and routes calls to proper extension taking messages when necessary.
• Greets visitors in a friendly and professional manner.
• Informs individual employees of visitors or guides the visitor to appropriate person.
• Manages postage machine reports, sorts mail and distributes to appropriate employee.
• Manage Polycom Phone System and update messages during holidays and closures.
• Assist with Boardroom setup on Board Meeting days.
• Reviews and edits documents as requested, in a timely manner.
• Exceptional attendance with very few absences that are not pre-approved is required.
• Acts as a positive role model in all aspects of professional performance.
• Process Certificates of Origin and post to computer log and place copy in binder
• Ensure the lobby is clean and organized.
• Ensure all meeting rooms are clean, lights on at the beginning of the day and out at the end of each business day.
• Update Tenants when facility will be closed for holidays or remote workdays.
• Schedule meeting rooms for tenants
• Observe safety procedures and personnel policies.

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Must be able to interact cordially and productively with all employees.
• Must have a positive attitude and above average customer service skills and be willing to learn new tasks.
• Ability to use general office equipment including computers (Office 365, ADOBE etc.), postage machine, and telephone system.
• Must be able to proficiently read, write and communicate clearly in English.
• Must be able to maintain an effective working relationship with employees.
• Must possess effective communications skills with ability to handle difficult people or situations.
• Coordinate with Sr. Facility Manager inventory and supply needs, to include ordering and handling deliveries.
• Participate and assist in special projects and events as needed.
• Must be able to use hands, fingers, and wrists, repetitively, using a computer keyboard.
• Other duties as assigned.
• Ability to lift heavy items.

GREAT ORGANIZATION, COMPETITIVE STARTING SALARY + BENEFIT PLAN.