Information Services Manager, Systems and Programming

San Marcos, California

Palomar College
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Posting Details

Position Information

Position Title
Information Services Manager, Systems and Programming

Department
Programming

Primary Location
San Marcos

Location Details
  • Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs.
  • Requires travel to other District locations.
Full or Part Time
Full-Time

Category
Administrative

Hours per week
40

Number of Months
12 month

Work Schedule

Exempt Position
  • Occasional night and weekend hours may be required due to department needs.
Grade
69

Salary/Wage
  • $11,785.72 step 1 - $14,354.87 step 5 . Step placement may be negotiable dependent upon education and experience. Administrators that possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81.
Salary/Wage Frequency
Monthly

Benefits

In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.
  • Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)
  • Vacation, sick leave and 25 paid holidays
  • $80,000 employee term life/accident insurance policy (additional buy up options available)
  • Employee long-term care insurance
  • Employee Assistance Plan (EAP) - Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
  • Additional buy up options available for other voluntary insurance benefits
  • Enrollment in CalPERS (California Public Employees Retirement System)
The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually.

Primary Function

Responsible for supervising, training, and providing direction for the systems and programming staff including hands-on technical support for the College's administrative Student/HR/Payroll/Financial software applications, integration of other systems with those applications, as well as serving the departments that utilize related software systems.

Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Experience: Five years of information systems and programming experience, including two years of supervisory experience.

Note: For work experience, a "year" is defined as equivalent to 40 hours per week for 12 months. Supervisory experience must be at a professional level (i.e. evaluation and/or discipline of staff).

AND

Education: Equivalent to a bachelor's degree in computer science or a related field.

Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor's degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions.

Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at , or the Association of International Credential Evaluators, Inc. (AICE) website at .

Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement

Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet.

Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following:
  • Access - We make education possible for everyone.
  • Diversity, Equity, and Inclusion - We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities.
All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.

Preferred Qualifications

Experience in:
  • Managing an ERP System for an an educational setting, preferably in a community college
  • Community College MIS Reporting
  • Data protection and security practices
  • Systems integrations
  • Cloud computing
Licenses and/or Certificates

N/A

Supervision Received and Exercised

Supervision Received From: Director, Information Services

Supervision Given: Assigned Supervisory, Classified, hourly, and volunteer employees

Duties and Responsibilities

Essential responsibilities and duties may include, but are not limited to, the following:

1. Performs full supervisory activities in accordance with relevant District policies, procedures, and applicable employee contracts/handbooks, which includes selecting and training new employees; planning, assigning, scheduling, and evaluating completed work; approving overtime/compensatory time; preparing and signing employee performance evaluations; recommending reclassifications; responding to grievances and taking appropriate disciplinary action; and performing related supervisory activities.

2. Plans, organizes, and coordinates the day-to-day activities of the systems and programming unit of the Information Services Department, including the Database Administrator; assists in directing departmental operations and serves as the acting Director in their absence.

3. Oversees, administers, and maintains applicable enterprise business application programs, including PeopleSoft, using the District's current application programming and relational database management toolset which consists of Oracle, SQL, SQR, PS Query, BI Publisher, PS nVision, and PeopleTools.

4. Oversees and participates in the installation of applications software; monitors and adjusts system configurations for optimum performance; maintains system utilization and backups; develops and implements system security procedures.

5. Provides training to programming staff on software coding and diagnostic techniques, documentation standards, and to introduce new techniques, standards and software products to meet the needs of various departments; develops, implements, and enforces programming standards.

6. Works with the Database Administrator to define database items, structures and relationships; maintains system dictionary; develops and maintains database procedures; monitors and tunes database performance such as records storage accuracy and efficiency; monitors and adjusts dataset capabilities.

7. Analyzes and evaluates systems and application software and recommends needed solutions; analyzes and reviews new applications development and maintenance projects of systems and programming staff; reviews programming codes and provides assistance and training as needed.

8. Reviews user programming requests and determines appropriate response; performs primary and preliminary systems analysis; meets with users to analyze, clarify, and define needs to determine optimum solutions; analyzes effects on existing systems.

9. Develops unit and project goals, objectives and timelines; evaluates and determines project tasks and assigns work to programming and systems analyst personnel; monitors project progress and adjusts staffing, resources, objectives and timelines as needed.

10. Provides technical assistance to departments, users and subordinates in design of automated information systems.

11. Prepares and maintains a variety of records and reports related to department operations, including projects, personnel, computer usage, system performances and capacities and government required reports.

12. Serves as a consultant to multiple functional areas and management in the planning and implementation of long-range information systems goals.

13. Develops programming standards and procedures, including specifications, documentation and production turnover.

14. Works in conjunction with the Information Services Manager, Network and Technical Services in developing plans and standards for the deployment and support of enterprise business applications.

15. Provides planning, project management and technical support for enterprise application installation, implementation and modification projects.

16. Documents assignment status and apprises the Director, Information Services of problems or unexpected resource requirements click apply for full job details
Date Posted: 18 May 2025
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