A non-profit healthcare company has a great opportunity awaiting a new HIM IT Analyst.
About the Opportunity:
- Location: Must reside in CT, NY, or NJ
- Work Arrangement: Hybrid (onsite in Stamford, CT 1-4 times a month, as needed)
Responsibilities:
- Serve as a business liaison for assigned health system departments, proactively identifying and resolving issues before they become critical
- Represent Information Systems (IS) on interdisciplinary hospital committees, advocating for best practices in electronic solutions
- Identify and resolve workflow inefficiencies, proposing optimized workflows for electronic solutions
- Troubleshoot and resolve complex business issues independently, implementing system solutions that improve business operations
- Provide ongoing maintenance and advancement of HIS applications, databases, and interfaces to meet user and organizational needs
- Investigate, test, and resolve technical issues escalated via the Service Desk, ensuring timely resolutions and adherence to Service Level Agreements (SLAs)
- Plan, design, and implement new applications and workflow enhancements, including software evaluation, project management, process changes, training, application testing, integration testing, data conversion, and production support
- Oversee application-related projects, coordinating with IS and other departments to ensure proper communication, execution, and adherence to best practices in design, architecture, project planning, and vendor integration
- Actively participate in the Information Services PMO, ensuring adherence to IS methodologies and maintaining standard project procedures
- Provide after-hours support for critical system issues and collaborate with the outsourced Help Desk to identify and resolve service-related concerns
- Maintain compliance with departmental policies, external regulations, and industry best practices while demonstrating professionalism in alignment with organizational success factors
Qualifications:
- Minimum of 3 years of experience supporting clinical or financial HIS applications
- Proven experience implementing and supporting HIS applications within a hospital or healthcare system
Preferred Qualifications:
- Bachelor's Degree or equivalent technical training
- Epic application experience
- One or more of the following certifications: Epic Core HIM, HIM ROI, or Coding/CDI Certifications (must obtain software module certification within six months of employment if not already certified)