Axia Women's Health is leading the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of more than 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We have an opening for a
Financial Counselor at our
Midwest Fertility Care Center in Carmel, IN.Infertility Financial Counselor- Consult with patients regarding their benefits, coverage and financial options
- Know how to perform aspects of benefit verification and prior authorizations
- Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as and educator, advocate, and liaison
- Review insurance information (verified by the insurance benefit coordinator) with the patients when applicable for all services to be rendered.
- Schedule financial consultations (by phone or in person) with patients before starting any IVF procedures
- Verify with patients that payments must be made before the start of any treatment
- Provide back up support to other billing team members as needed
- Return all patients calls/reply to emails within 24 hours
- Responsible to help resolve any patient's billing inquires and financial questions
Abilities and Knowledge- High school graduate
- Experienced biller in OB/GYN and infertility preferred.
- Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies.
- Ability to organize and follow through on own initiative.
- Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy.
- Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
- EOB, ICD-10, CPT codes, and A/R knowledge.
- High level of customer service essential.
Full Time Benefits Summary- Full time benefit-eligibility beginning the first of the month after hire
- Immediate 401(k) matching contribution with no vesting period
- Generous PTO offering with additional time off for volunteering
- Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
- Access to Axia providers at little to no cost through Axia's medical insurance
- Axia-paid life insurance, short term and long term disability
- Free counseling for colleagues and family members, including parents and parents-in-law
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more.
Equal Opportunity Employer