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Position: Customer Service Coordinator
Location: Warren, MI
Pay: $21 -$23 based off of experience
Shift: 1st shift.
We are looking for a full-time customer-oriented service representative to aid in the entering and quoting for Industrial customer needs.
KEY RESPONSIBILITIES
Manages incoming inquiries for Industrial customer orders in (Sales Force)
Provides quotes for new inquiries from price lists and logs in order tracking software (Sales Force)
Enters customers' orders into company MRP platform as well as maintains internal database or records
Assists in the implementation of Industrial customer rebuild and return orders by providing RMA's
Effectively and courteously communicates with customers and sales representatives.
Requirements
PROFESSIONAL EXPERIENCE/QUALIFICATIONS
The successful candidate will have proven experience:
High school degree or GED required.
A minimum of two years' proven customer support experience or experience as a client service representative.
Experience with SAP or another Enterprise Resource Planning (ERP) system.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in the use of Microsoft Office software.
Must possess excellent communication skills, both written and oral
This position is subject to the International Traffic in Arms Regulations (ITAR). As a result, all applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., Green Card Holder
Date Posted: 13 May 2025
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