TRC is seeking an experienced Industrial Controls Specialist with experience in servos and drive systems to join one of our Industrial Automation clients for a remote role based out of Alpharetta, GA. Responsibilities: Customer Support/Troubleshooting - Provide solutions to customer issues received via, phone and email. Maintain internal database (Heat application) of call information. May conduct technical research, testing and re-create customer issues using actual equipment and configurations to assist in trouble-shooting.
Training - Attend team meetings and training sessions to learn new products. When not taking calls, may also train/re-train on existing products to increase knowledge.
Documentation - May create application notes, review product documentation and suggests updates for hard-copy or online documentation as needed
Qualifications: Requires a Technical Degree with a minimum of 5 years experience OR minimum of 8 years' industry experience.
Experience with AC servo, Variable frequency drives, and stepper systems products required
Preferred Communications experience with various industry networking solutions (Industrial Ethernet, Modbus TCP, Ethernet/IP, etc.) desirable.
PLC programming and troubleshooting/start-up experience desirable.
HMI programming and troubleshooting experience desirable.
Experience setting up and troubleshooting Windows to industrial Ethernet network desirable.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.