As an Indirect Lender/Member Service Officer, you are the expert assisting members and dealers with indirect loans. You connect our members to the products and services that fit their financial goals. In this role, your primary responsibilities will include assisting our members over the phone with their account and loan applications, decisioning loans, and working with members to expand their product base and provide relevant solutions. You will also build relationships with the dealerships that work with the credit union by answering questions, resolving issues, and providing a process that facilitates a smooth transition. Your days never look the same so flexibility and time management are key.
After one year, you'll know you were successful if:
- Your ability to interview and evaluate the needs of our potential and current members helps them meet their goals.
- You've used your knowledge base to exercise independent judgment while accurately approving loans and accounts within established guidelines.
- You make sound, confident decisions and possess proven sales skills.
- You're able to read and understand credit reports and credit union policies and procedures.
Being a part of Levo means being a part of an organization where people matter - not just their money. What we do every day makes a difference in the lives of others and the community we love: by offering financial tools and services that fit modern life, by providing expert advice, and by listening and helping members chart their next step.
The best thing an employer can do is to give you the support you need to succeed. Working for Levo gives you the opportunity to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Great benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more.
Your starting hourly salary is based upon previous experience and will range from $18.50 to $22.50 per hour, plus an incentive. Weekday hours range from 7:15 am-6:15 pm M-F w/ rotating Saturdays 10:00 am - 3:00 pm.
RequirementsA qualified candidate will have an associate degree (A. A.) or equivalent from a two-year college or technical school; two to three years of related lending and underwriting experience and/or training; or an equivalent combination of education and experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Salary Description$21.00 to $28.00, depends on experience