Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.
Why Work With Us? - Medical, Dental, Vision & Life Insurance(s)
- Strong PTO package - 16 days and accruing more each year
- 11 Paid holidays throughout the year
- 401(K) with Company Match
- Dreaming of Travel? 50% off GCC Travel Packages
Responsibilities - Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
- Advise, book, and update airline reservations as necessary using code-based software.
- Communicate comprehensive information to travelers, including details about our products and policies.
- Compete individually while maintaining a positive team spirit.
- Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications - 4+ years of experience working in a call center environment.
- 2+ years of experience working remotely