In-Store Home Shopping Manager S Russell Missoula

Missoula, Montana

Albertsons
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Job Description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand.

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

As a Drive Up & Go (DUG) Lead, you will be responsible for managing the people, processes, and tools to create an exceptional customer experience. From selecting the best produce to delivering an on-time order, you will help lead DUG associates to pick, stage, load, and hand off on-line grocery orders. As a dynamic and engaged leader, you will be responsible for creating a positive and consistent customer experience while growing E-Commerce sales and meeting performance targets.

Main responsibilities:
  • Customer Service: Provide service within company policy.
  • Order Processing: Use handheld scanner to check in items, ensuring accuracy.
  • Item Identification: Locate items in ambient, chilled, and frozen categories.
  • Order Monitoring: Ensure customers receive all ordered products.
  • Order Picking: Review order picking to meet time commitments.
  • Bagging and Staging: Bag items, place in bins, and stage carts.
  • Customer Handoff: Push hand truck to customer vehicle.
  • Staff Management: Train, schedule, and supervise Personal Shoppers.
  • Compliance: Adhere to legal compliance routines.
  • Cleanliness: Maintain store and DUG area cleanliness.
  • Uniform Policy: Follow uniform and grooming standards.
We are looking for candidates who possess the following:
  • Product Knowledge: Familiarity with products, pricing, and store layout.
  • Math Skills: Basic math proficiency.
  • System Operation: Ability to use online shopping systems.
  • Customer Service Skills: Excellent service skills.
  • Instruction Compliance: Understand and follow guidelines, policies, and procedures.
  • Multitasking: Work in a fast-paced environment.
  • Teamwork and Independence: Work independently and within a team.
  • Self-Motivation: Driven to learn and share product knowledge.
  • Attendance: Regular and predictable attendance, flexible scheduling.
  • Conduct Standards: Comply with workplace standards.re
We also provide a variety of benefits including:
  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more.)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

A copy of the full job description can be made available to you.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey.

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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Date Posted: 12 May 2025
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