Implementation Associate

Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. ATS is actively hiring an Implementation Associate, ideal candidates will have a background in systems integration, data modeling and workflows. Your challenges and objectives: Achieve expert-level knowledge of our platform's functionality and configurability. Understand the configuration needs of each specific case. Prioritize assignments and develop a clear vision of each assignment's context. Your day-to-day activities: Meet with consultants to understand the scope and time frames of each assignment. Build data models, workflows, forms, templates, reports, and other digital structures that constitute a configuration. Migrate configurations from test environments to production environments. Run QA tests to ensure configurations work as expected. Create and update documentation relevant to the solution (requirements, configuration workbooks, etc.). Manage team assignments from case creation to resolution. Collaborate with Technical Services teams. About you: Hold an active TS/SCI clearance with Full Scope Polygraph. Able to do on-site work in the Chantilly, VA region. Permanent residency in the United States. Proactive personality. Quick and enthusiastic learner. Proficient in English. Excellent communication skills. Organized and detail oriented.