Overview Join Our Team as an Imaging Clerk at St. Joseph Medical Center. Are you a detail-oriented individual with a passion for providing exceptional patient care? Do you thrive in a fast-paced environment and possess excellent communication and organizational skills? If so, St. Joseph Medical Center in Tacoma, WA, wants you.
We are seeking a dedicated and enthusiastic Imaging Clerk to join our dynamic team. As an integral part of our Imaging Department, you will play a vital role in ensuring the smooth and efficient operation of our department, contributing directly to the positive experience of our patients.
Responsibilities
In this role, you will: - Be the face of our department: Greet patients, visitors, and physicians with warmth and professionalism, efficiently addressing their needs and ensuring a welcoming atmosphere.
- Master the art of communication: Answer phones, screen calls, take accurate messages, and relay information promptly and effectively.
- Become a record-keeping expert: Maintain patient records, charts, and files with meticulous attention to detail, ensuring accuracy and confidentiality.
- Navigate the world of medical terminology: Utilize your knowledge (or quickly learn.) medical terminology and abbreviations to accurately process information.
- Streamline patient flow: Monitor patient schedules and workflow, directing and transporting patients to the appropriate locations, ensuring a seamless experience.
- Be a billing whiz: Enter billing information into appropriate systems, ensuring accurate and timely processing.
- Maintain a well-stocked environment: Monitor and maintain office supplies, ensuring the department is always prepared to meet the needs of our patients and staff.
- Uphold the highest standards of patient confidentiality: Adhere to strict HIPAA guidelines, ensuring the privacy and security of patient information.
Qualifications
What you'll bring to the table: - One year of related work experience demonstrating strong clerical and customer service skills.
- Proficiency in modern office practices, systems, and equipment.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, and colleagues.
- Strong organizational skills and attention to detail.
- Ability to learn and apply medical terminology and abbreviations.
- Ability to understand and apply oral and written instructions.
- A commitment to providing exceptional customer service and maintaining patient confidentiality.
- Ability to use office equipment and automated systems/applications/software at an acceptable level.
Why St. Joseph Medical Center? At St. Joseph Medical Center, we are committed to providing compassionate, high-quality care to our community. We offer a supportive and collaborative work environment where you can grow your skills and make a real difference in the lives of others. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and retirement savings options.