Job Description: Job Profile Summary
This position is responsible for ensuring customers of imaging services are greeted and assisted in a timely manner and is responsible for providing support services for all of the various imaging modalities. The incumbent will perform a variety of clerical duties including: helping manage patient flow through the department, answering telephones, exam order entry, image check out, calling of reports, assisting radiologists/ technologists and ensuring medical necessity.
Join Our Team as an Imaging Clerk. We are seeking a dedicated and compassionate Imaging Clerk to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we'd love to hear from you.
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Posting Specifics - Entry Rate: $17.34+ depending on experience
- Benefits Eligible: No
- Shift Details: PRN, no guaranteed hours
Essential Functions - Welcomes patients/families helping them feel safe, at ease, and well informed.
- Assists patients ensuring all needs are met related to imaging services offered and manages patient flow.
- Provides excellent customer service and appropriately handles difficult situations.
- Answers telephone inquiries and directs patients/families to appropriate resource.
- Accurately transposes relevant information and schedules and orders exams regarding imaging services online.
- Effectively uses iCentra or Epic system and electronic resources to generate reports and support office.
- Maintains an accurate file system. Creates, retrieves, and updates files where appropriate.
- Coordinates the needs of technologists, radiologists, physicians, patients, and staff.
- Verifies positive patient identification and ensures that an order is present.
Qualifications - Demonstrated experience in an office setting or customer service experience.
- Demonstrated experience using word processing and spreadsheets.
- Experience working as part of a team including verbal and written communication.
- Experience in problem solving and conflict resolution.
- Medical Terminology (preferred)
- Coding experience (preferred)
Physical Requirements: Physical Requirements - Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
- For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location: Intermountain Health Primary Childrens Hospital
Work City: Salt Lake City
Work State: Utah
Scheduled Weekly Hours: 0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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All positions subject to close without notice.