Identity and Access Management

Title: Identity and Access Management (IAM) Engineer - Contractor

Location: Chicago - Hybrid

Total Relevant Experience: 5+ years

Position Overview:

Our client is seeking a skilled and motivated Identity and Access Management (IAM) Engineer to join their Platform Security team. The ideal candidate will have a broad understanding of IAM tools, particularly in the areas of Access Management (SSO/MFA), Access Governance (SailPoint), and Privileged Access Management (PAM). This role involves providing Level 2 support and contributing to engineering activities, with a strong emphasis on continuous learning and professional growth.

Key Responsibilities:

Access Management

1. Implement and manage Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions.
2. Ensure seamless integration of SSO/MFA with various applications and systems.
3. Troubleshoot and resolve issues related to access management.

Access Governance

1. Support and maintain Access Governance tools such as SailPoint.
2. Assist in the configuration and customization of SailPoint to meet organizational needs.

Privileged Access Management (PAM)

1. Manage and support PAM solutions to secure privileged accounts.
2. Monitor and respond to PAM-related incidents and alerts.

Level 2 Support

1. Provide Level 2 support for IAM tools and solutions.
2. Diagnose and resolve technical issues escalated from Level 1 support.
3. Document and communicate solutions and best practices.

Engineering Activities

1. Participate in the design and implementation of IAM projects.
2. Collaborate with cross-functional teams to integrate IAM solutions.

Qualifications:

Technical:

1. Strong understanding of IAM concepts and technologies.
2. Experience with SSO/MFA solutions (e.g., Ping, OneIdentity, Azure AD, Okta).
3. Proficiency in Access Governance tools (e.g., SailPoint, Omada).
4. Knowledge of PAM solutions (e.g., CyberArk, BeyondTrust).

Support:

1. Proven experience in providing Level 2 support for IAM tools.
2. Excellent troubleshooting and problem-solving abilities.
3. Strong communication skills to effectively interact with users and stakeholders.

Professional Attributes:

1. Ability to work independently and as part of a team.
2. Willingness to learn and adapt to new technologies and methodologies.
3. Strong organizational skills and attention to detail.

Preferred Qualifications:

Must Haves

1. At least strong experience in more than one IAM Capability (AM, IGA, PAM)
2. 5+ years experience in one of the IAM Capability (AM, IGA, PAM)
3. Willingness to learn and improve in other IAM capabilities

Nice to Haves

1. Certifications in relevant IAM technologies is a nice to have (e.g., CISSP, CISM, SailPoint Certified Engineer).
2. Experience with scripting and automation (e.g., PowerShell, Python).
3. Experience working in Financial Industry

Department Overview:

The IAM Engineer will be part of the Platform Security team within the CTO grid. The department is responsible for delivering and maintaining technology solutions in the area of Information Security. Their scope of work cuts across various domains, including:

1. Identity and Access Management (IAM)
2. Endpoint Security
3. Data Loss Protection
4. Network Security

The team is dedicated to ensuring the security and integrity of their organization's information systems and data. Their team works collaboratively to implement robust security measures and respond to emerging threats.