Identity and Access Management Analyst Location: Hybrid schedule (2 days onsite & 3 days remote). Open to hybrid in Vienna, VA OR Pensacola, FL
Job Summary Our client, a Fortune 100 Credit Union, is seeking a skilled professional with experience in Identity Management to join their team. This hybrid role requires a strong ability to work independently with a high level of accuracy and attention to detail. The ideal candidate will possess excellent customer service skills, strong analytical and research abilities, and a solid understanding of automation and technical tools.
Responsibilities - Manage the user provisioning lifecycle, including application provisioning.
- Provide excellent customer service. Involves direct interaction with various personnel, including mid-level and executive leadership.
- Review and identify inefficiencies in operations or business processes.
Collaborate with teams to propose and implement streamlined solutions.
Assess existing workflows and develop recommendations for improvement
Requirements/ Qualifications - Candidates must be able to work a hybrid schedule. Our client is open to considering candidates within a commutable distance to Vienna, VA and Pensacola, FL. (Schedule is 2 days/week onsite & 3 days remote).
- Candidates must be able to work on Tential's W2 without a sponsoring employer indefinitely. We can not do C2C arrangements. At this time we can only accept the following: US Citizens, GC EADs, GC Holders, TN Visas.
- Hands on experience with an IDM or IGA system (e.g. Saviynt IGA, CA-IDM, SailPoint)
- Customer Service experience in roles that involve direct interaction with various personnel, including mid-level and executive leadership.
- Able to review and recognize inefficient or cumbersome operations and/or business processes and work with existing teams to propose/implement solutions for streamlining
Preferred Skills - Proficiency in automation tools such as PowerShell scripting, PEGA, or other scripting products.
- Experience with Mainframe/RACF and DB2 environments.
- Experience with Active Directory/LDS or similar LDAP systems.
- Experience with managing remote access solutions, including RSA SecurID, VPN, and Citrix.
- Experience utilizing data reporting and metric tools (e.g., MS Power BI) to analyze and present data.
- Experience with ServiceNow or similar request ticketing systems.